The AI changed details of my product. How do I get a truer result?

1 min read · Updated

AI keeps what it can see. When it gets a detail wrong, it usually did not have a clear view of it.

Try these, in this order

  1. Add better photos. Sharp, well lit, from several angles, with a close-up of the stones or design. Up to 8 go to the AI.
  2. Put the best photos first. Only the first 8 switched-on photos are used.
  3. Turn off confusing photos with Don't send to AI (blurry shots, packaging, price tags).
  4. Mark CAD images as Design render so they guide the shape but not the colour.
  5. Check the product type is correct (a pendant is not a necklace).
  6. Leave Metal on As in photos unless you want it changed.
  7. Add Size / dimensions or Notes in the batch recipe, for example "Ring face 12 mm, stone is emerald green".
  8. Regenerate, or use Fix spots for one small area.

Still wrong? Click Chat with support and send us the product SKU. We are happy to look.

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