AI keeps what it can see. When it gets a detail wrong, it usually did not have a clear view of it.
Try these, in this order
- Add better photos. Sharp, well lit, from several angles, with a close-up of the stones or design. Up to 8 go to the AI.
- Put the best photos first. Only the first 8 switched-on photos are used.
- Turn off confusing photos with Don't send to AI (blurry shots, packaging, price tags).
- Mark CAD images as Design render so they guide the shape but not the colour.
- Check the product type is correct (a pendant is not a necklace).
- Leave Metal on As in photos unless you want it changed.
- Add Size / dimensions or Notes in the batch recipe, for example "Ring face 12 mm, stone is emerald green".
- Regenerate, or use Fix spots for one small area.
Still wrong? Click Chat with support and send us the product SKU. We are happy to look.